Category: Uncategorized

The UK’s Most Persistent Weakness

It’s all about PRODUCTIVITY, PRODUCTIVITY, PRODUCTIVITY It’s in the news everyday: UK PLC is falling behind its European and Global competitors because of low productivity. The business media says it, the academic community says it, and the HR thinkers and … Continue reading

Promoting Someone? Take the Right Steps

When it comes to growing your business, you reach a point when your workload is not sustainable. You and your existing management team simply don’t have enough hours in the day to cope, and you are going to need more … Continue reading

Expectations Matter

A typical scenario for a small business: Imagine for a moment that you have recently promoted one of your star performers, Laura, from your technical team. Of course, she has a great track record, and is delighted with her promotion, … Continue reading

Thank you – and I mean that most sincerely

There are many ways for you as a leader to say thank you to a member of your team for a job well done, but one of the best ways is to recognise the specifics of that job, the behaviours … Continue reading

Retaining Talent – an essential key to sustainable leadership

KPMG’s Ian Brokenshire reported last week on the cost of losing valuable employees, the reasons why they quit, and the fixes which could be put in place to retain them. I’ll spare you the alarming statistics, but Ian highlighted three … Continue reading

Don’t wait too long for that difficult conversation

Whenever you’re concerned about someone’s performance in your team, you know that sooner or later, you are going to have to deal with it; and the sooner the better. It could be about being late for work or taking an … Continue reading

Why would your people jump ship? (#donttelljustcoach)

A couple of years ago, when I was co-leading HP’s internal coaching network, a new manager sent me an email asking for some tips on getting started in leadership. He said something like: “Hello John, I am so excited about … Continue reading

Putting the GROW Model into Action (#donttelljustcoach)

In last week’s post, I described the importance of your skills as a manager in having the right conversations with your staff; the dialog, the 2-way conversations in which you avoid the temptation to tell them what to do. This … Continue reading

Want more productivity? Don’t tell your staff what to do, just coach (#donttelljustcoach)

When it comes to raising productivity, emphasis might be placed on investment in technology, systems and/or processes. Of course, these are important, but investment in people, their relationships with their managers, and their level of engagement with the business can … Continue reading

Can Your Star Performer Drive Change?

If you are managing a growing business, and your workload is rising, you know that sooner or later, you and your management team will need more leadership capacity, you will need to develop another leader.  As a key stakeholder in … Continue reading